The term 'Schoolwear factory' or 'us' or 'we' refers to the owner of the website whose registered office is 157 Victoria Road, Bridgnorth, WV16 4LL. Our company registration number is [company registration number and place of registration]. The term 'you' refers to the user or viewer of our website.
'Distance Selling Regulations' state that consumers have the right to what is commonly referred to as a 7 day cooling-off period. During this time the consumer is entitled to examine the goods as they might do in a shop. If they change their mind, the consumer is allowed to cancel the purchase and receive a full refund within 30 days, making the goods available to be ‘restored’ to the supplier. If agreed before the purchase, the consumer might be asked to foot the return postage charge. However if the goods were deemed faulty, having been kept in good condition by the consumer, then the supplier must offer a replacement or repair.
Please note, if you purchase goods that offer any kind of personalisation or custom adaptation, please make sure that you have supplied correct information as refunds will not be offered in the case of you supplying incorrect details.
In the event that you need to rreturn goods to us. Please note that goods will be accepted in their original packaging and in an unused state.
We endeavor to make your shopping experience with us as simple as possible. In the event that you require a 'special' or 'personalised' order. We will use an artwork approval process to make sure you are satisfied before production begins.